 |
Memorial Service on National Day of Prayer
and Remembrance |
Frequently
Asked Questions
Where
do I click to listen to or view the broadcast?
After you have properly downloaded and installed a multimedia player, follow
these steps:
1. Return
to the front page of the Memorial Service
on National Day of Prayer and Remembrance
Internet broadcast.
2. Click on an "Available Streams" link for the language in which you wish to
listen.
Can
I view video streams?
In order to view video streams, you must have a fast Internet connection. A
"fast" connection is defined as an ISDN, DSL, cable, or T1 connection.
Most typical home connections are telephone modem connections. These do not
work well with Internet video streams. If you are having difficulty viewing
a video stream, switch to a lower-bandwidth audio stream.
How
do I listen or watch?
In order for you to enjoy our audio and video programming, you'll need to have
special software called a "player" loaded on your computer. The player
software does all the work of taking the audio and video from the lds.org site
and translating it into a format that you can hear and watch on your computer.
This technology is called streaming audio and video. The player software that you will need is Windows
Media Player from Microsoft. You will need to get the Windows Media Player installed on your
machine if you do not have it already.
The above player is free. If you already have it, you are ready to
listen to or view any audio or video content on lds.org. If you are not sure,
click on the button below to test your browser.
Test Player
Windows
Media Player test
If a small window pops up and you hear audio, you already have the Windows Media
Player. If your browser warns you that you don't have a necessary plug-in or helper
application, then you will need to download the Windows Media Player.
Download Player
Windows
Media Player
Basic Troubleshooting
If you are unable to receive audio or video content from lds.org, there
could a problem with your receiving computer, a network congestion problem from
the Internet itself, or a technical problem with lds.org receiving the feed
from the source and redistributing it on the Internet.
Windows
Media Player installation help
Can I access streaming media via
WebTV?
No. WebTV currently supports up to RealAudio 3.0. Since lds.org encodes programming
with the more advanced RealSystem 5.0 and G2 encoder, WebTV users cannot access
our programming. It is unknown when WebTV will support RealSystem 5.0 and G2.
WebTV does not support Microsoft Windows Media Player at this time.
