The Clerk and Technology Support Web site exists to help clerks and stake technology specialists fulfill their duties and responsibilities and find answers to computer-related questions and problems.

Who Can Call the Global Service Center?

The stake technology specialist is authorized to contact the Global Service Center for help installing, configuring, or supporting Church-approved equipment.

If you are a patron using computer equipment in a family history center or employment center, contact your stake technology specialist, director, or manager of the office for assistance.

To Contact the Global Service Center

Fill out the Troubleshooting Feedback form. Be sure to include your e-mail address if you would like to receive a reply.

Please include the following contact information:

• Name
• E-mail
• Contact number
• Type of facility (for example, family history center, employment center, and so on)
• Unit number

For easier assistance, please include the following troubleshooting information:

• What is the specific problem? If you see an error, please write it down.
• Are other patrons experiencing the same problem?
• What has changed on the network that may have caused the problem?

Note: Because this Web site is not intended as a general resource for Church members, please do not contact the Global Service Center if you are experiencing problems with your home or work computer.

Feedback for the Web Site

If you have suggestions to improve an article or wish to request additional articles, please fill out the Troubleshooting Feedback form.