How to Watch

LDS Media Player (Video)

What are the system requirements to view video content with the LDS Media Player?

You should have one of the following Internet browsers and Flash versions installed on your computer.

Note: If your flash keeps crashing, please disable flash hardware acceleration. This should stop the crashing and allow video playback to continue. Please view the instructions on how to do this.


Windows PC



  • Chrome
  • Firefox 3.0.1 or higher
  • Internet Explorer 6 SP1
  • Internet Explorer 7
  • Internet Explorer 8
  • Safari 3.2.2 or higher
  • Safari 4 or higher
  • Chrome
  • Firefox 3.0.1 or higher
  • Safari 3.2.1 or higher
  • Safari 4 or higher




  • Flash Player 10
  • Flash Player 10

Note: There are known problems with Flash version Please upgrade to the latest version of Flash if you experience problems viewing video content with the LDS Media Player.

We also have noticed an issue with iOS 4.3x. After pressing the play button, please wait a few seconds while it loads and then it should play. While it is loading, please don’t press the center play button again or the one that will show up in the corner. This just happens on 4.3x.

Why does video sometimes stutter or pause during playback?

Video may stutter or pause during playback if your Internet connection is not fast enough or if your computer has an unusually slow processor or little RAM (memory). Even on broadband connections, Internet congestion or traffic can result in choppy playback or repeated buffering.

How can I share a link to a specific video?

Use the Shared Video or Get Link options from the rollover menu buttons on the player. You can copy the link and paste it in an e-mail message or web page.

What does "Get Code" do?

The Get Code option allows you to copy HTML embed code for a player and paste it into your web page. You could use this option to make the LDS Media Player part of your web page.

The LDS Media Player is displaying a warning that says I need to upgrade the Flash Player. How do I upgrade?

The media player will display a message that looks like this:

You can click on the message to obtain the latest version of the Flash Player from Adobe.

The LDS Media Player is not displaying correctly or is displaying the wrong video. How can I fix this?

Your web browser may be displaying cached (or old) information. To clear your browser cache and see the latest version of the page you're on, click CTRL + F5 for Windows or COMMAND + SHIFT + R for Mac.

Windows Media Player (Video or Audio Only) uses Windows Media Player from Microsoft to provide video and audio streams. To watch or listen to video or audio streams, you will need to have Windows Media Player installed on your computer if you do not have it already.

To test whether or not you have Windows Media Player on your computer, click Windows Media Player test. If a small window pops up and you hear audio, you already have the player. If your browser indicates that you don't have a necessary plug-in or helper application, then you can download Windows Media Player for free.