Lorraine Manderscheid: Stone-Ground Faith

Lorraine Manderscheid conducts a symphony of three movements, but she’s not a musician. She essentially orchestrates three lives, keeping as busy as she was when her seven children were still living at home.

At fifty-five, after a twenty-year career as a teacher and school psychologist, she earned a doctoral degree in psychology so she could offer counsel to the many troubled people she met—especially teens. Her desire to help people was born of empathy, she says, “because of severe scarring from burns I suffered as a child. I was also overweight. From my pain came my quest to be a healer and builder of people, especially the outcasts, the unaccepted.”

But counseling alone didn’t seem to provide enough emotional support for Lorraine’s clients, so she began formulating the second movement of her life’s symphony—establishing a school for delinquent teens where they could receive intensive, continuous support. In hopes of funding this school, she added the third movement, or life number three—a bakery.

Lorraine’s daughter, who had operated a bakery with her husband, helped Lorraine open her own. Driven by her desire to help others through counseling, Lorraine unwearingly baked, loaded, and—just before dawn each morning—delivered bread to Seattle, Washington, area stores.

Eventually, her freshly-ground, homemade-style bread began to catch on with consumers. Lorraine’s is now the sixth-largest bakery in Seattle, and it turns out more than eighteen thousand loaves a week. Not infrequently, Lorraine employs individuals who need a financial or emotional boost.

With profits from counseling and the bakery, Lorraine founded Lee Academy, not her original school for delinquents, but a private school committed to academic excellence taught with kindness. “I can’t imagine doing anything I love this much,” she says of her busy life in the family bakery, the school, counseling, and her other love, serving in the Seattle temple with her husband, Clifton.

Rita W. Happy is public communications director in the Tacoma Washington South Stake.

Norval Harwood: The Cheerful Mr. Bus

Students at Cascade Elementary School in Orem, Utah, have their own local hero. Norval Ross Harwood, a member of the Orem Second Ward and their “Mr. Bus,” has been the crossing guard there for ten years. He is almost as much an institution as is the school itself.

“I love these little kids,” he says. “Since I lost my wife four years ago, each one has become like family. I know their habits—who’ll be earliest, who’ll be latest. And I stay right here until I know everyone is where he or she is supposed to be. I also love to watch the new kindergartners, clinging to their mothers at first and gradually growing bolder as the year passes.”

The piece of pavement between the broad stripes of paint crossing the street is Mr. Bus’s turf. His very presence warms it: he waves to everyone who passes—and nearly all wave back. He has a cheery greeting for every pedestrian, especially his little friends at Cascade. He calls them each by name, and they remember him on his birthday and at Christmas. Last spring, Norval was honored during a special school assembly with a plaque acknowledging his loving service to the school.

He admits that, as the children’s guardian of safety, he has had words with the occasional motorist who “doesn’t think he should have to slow down in a school zone.” When a student runs out into the street without looking, Mr. Bus kindly explains the possible consequences. “I’m never angry with them,” he says. “I usually just put my arm around them and let them know what could happen if they aren’t more careful.”

A retired civil service worker, “Bus” Harwood loves “his” children. It would be hard to say who brightens whose life more.

[photo] Photography by Jed A. Clark

Duane Zobrist: Commerce with Integrity

Duane Zobrist was uninterested in college and working full time when he decided to go on a mission. “My mission to Brazil totally changed my attitude about school and intellectual endeavors,” he says. “It gave me tremendous self-confidence and the tools and skills which allowed me to be successful at school.”

So successful was Brother Zobrist that he is now an international business lawyer and president of the United States-Mexico Chamber of Commerce, a position that involves extensive travel between the two countries. Mexico is the United States’s third-largest trading partner, and promotion of that trade is the Chamber’s chief business. Brother Zobrist is also bishop of a singles’ ward in Pasadena, California.

Though of Swiss descent, Brother Zobrist speaks fluent Portuguese, learned while on his mission, and Spanish, learned after he returned home. His command of these languages helps him in his law practice, which deals largely with Latin-American business carried on in the United States. He believes that business practices, including the practice of law, can be consistent with the gospel principles of honesty and trust. “When people know you don’t compromise your standards,” he says, “you get honest, high-caliber clients.”

In July 1987, Brother Zobrist, along with other businessmen and dignitaries, was honored for his international service to the Church at the 150th anniversary of the Church in the British Isles.

Mary M. Harris is Young Women secretary in the Los Angeles California Van Nuys Stake.