As the bishop and other ward leaders learn of members’ welfare needs and assistance that has been provided, they maintain the confidentiality of that information. They carefully safeguard the privacy and dignity of members who receive assistance. They are careful not to embarrass members who need assistance.
There may be times when it would be helpful for the entire ward council, and perhaps other ward members, to know about the welfare needs of an individual or family. For example, when a member is unemployed or looking for a better job, others may be able to help the member find a job more quickly. In such cases, the bishop and other leaders generally seek the needy members’ permission to share information about their situations.
When leaders ask others to help, they share only the information needed to fulfill the assignment. Leaders also instruct them to maintain confidentiality.