Audio Backup Solutions for Church Broadcasts

Last Updated: 16 September 2016 at 09:43

If an Internet stream or satellite broadcast fails, an audio backup solution is available. Depending on the location, some language broadcasts may be available only through the telephone line via audio backup. The majority of the equipment listed here is provided by the local facilities management (FM) group, although some items (such as the EJ-R) are not.

General Broadcast Procedures

Language feeds are available over telephone lines for most broadcasts originating from Church headquarters. When someone calls (calling information will be given later) to get connected to an audio broadcast, one of two things happens:

  • The caller is patched directly into the requested language feed, OR
  • The operator will ask the caller for the number where he or she can return the call.

For most international calls, it is cheaper for the operator to call the originator back with the audio feed.

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Required Materials

  • Microphone cord
  • Non-toll-restricted telephone line
  • Corded telephone (wireless and dial-in-handset-type telephones will not work)
  • Phone cord
  • Either a TTAIB (figure 1) or the EJ-10 (figure 2)
  • Available microphone or line input into the chapel sound system
  • Mixer (optional)

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Receiving a Broadcast Using the TTAIB

TTIAD Device
  1. The person receiving the broadcast should locate the TTAIB box (a 4-inch square box), which should contain the TTAIB, a universal power supply cord, a telephone cable, and audio patch cables.
  2. A working telephone (without a dial in the handset) that is connected to a non-toll-restricted telephone line in the building is required; these are usually located in bishops’ and clerks’ offices and sometimes in or near the satellite and audio equipment racks.
  3. The TTAIB should be set on the counter near the telephone.
  4. The cord is unplugged from the telephone handset and plugged in to the top connector on the TTAIB.
  5. One end of the coiled telephone cord from the TTAIB box is plugged into the bottom connector of the TTAIB and the other end into the handset. (Note: Instead of using a standard telephone unit, the TTAIB may be connected to a cell phone using the included cable.)
  6. There are two ways to connect to the sound system: (1) The TTAIB microphone output port is connected to a microphone input on the sound system in the chapel, or (2) the line output of the TTAIB is connected to the line input of the chapel sound system. Note: Not all chapel sound systems have a line input; if the chapel does have one, it is usually on the left side of the pulpit.
  7. After the TTAIB is connected to the sound system, the TTAIB power cord can be plugged in.
  8. The caller can connect to the audio feed by calling the appropriate location:
    • For local backups (stake conference), a telephone number will be set up for the event.
    • For headquarters events (general or regional broadcasts), the Help Desk can be called at 1-801-240-3454, option 2. The Help Desk will transfer the caller to the appropriate audio backup language bridge.
  9. The handset should be set down after the call is connected. Hanging up the telephone or placing the receiver on the cradle will disconnect the call. Note: It is possible to receive multiple-language audio backups in a single building, but each backup will need its own telephone line, TTAIB, and a separate sound system. Depending on the age of the sound system in the meetinghouse, there may be independent sound systems in the Primary and Relief Society rooms that can be used for this purpose.

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Receiving a Broadcast Using the EJ-10

EJ-10 Device
  1. The person receiving the broadcast signal should locate an EJ-10 multiple input adapter box (shown in figure 2). Note: An EJ-8 will not receive a broadcast because it does not have a telephone connection.
  2. The process requires a working telephone that is connected to a non-toll-restricted telephone line in the building; these are generally located in bishops’ and clerks’ offices and sometimes in or near the satellite and audio equipment racks.
  3. The telephone line cable is disconnected from the telephone base.
  4. The telephone line cable is then connected to the EJ-10’s “To Telephone Line” port.
  5. The telephone cable attached to the EJ-10 is then connected from the “To Telephone Set” port to the telephone set.
  6. The “Microphone Output Cable” is connected to any of the sound system inputs. See figure 2, EJ-10.
  7. The caller can connect to the audio feed by calling the appropriate location:
    • For local backups (stake conference), a telephone number will be set up for the event.
    • For headquarters events (general or regional broadcasts), the Help Desk is called at 1-801-240-3454, option 2. The Help Desk will transfer the caller to the appropriate audio backup language bridge.
  8. Turning the “Telephone Switch ON-OFF” to “on” will seize the line, allowing the caller to hang up the telephone.
    Note: This applies only to the EJ-10. No other equipment allows the caller to hang up the telephone and stay connected.
  9. The volume knob on the EJ-10 adjusts the volume level of the audio received.
    Note: It is possible to receive multiple-language audio backups in a single building, but each backup will need its own telephone line, EJ-10, and a separate sound system. Depending on the age of the sound system in the meetinghouse, there may be independent sound systems in the Primary and Relief Society rooms that can be used for this purpose.

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Transmitting a Broadcast Using the EJ-10

  1. The person transmitting the broadcast should locate an EJ-10 (shown in figure 2).
  2. A working telephone that is connected to a non-toll-restricted telephone line in the building is required; these are generally located in bishops’ and clerks’ offices and sometimes in the satellite and audio equipment racks.
  3. The telephone line cable is disconnected from the telephone base.
  4. The telephone line cable is then connected to the EJ-10’s "To Telephone Line" port.
  5. The “To Telephone Set” port is connected to the telephone set using the telephone cable attached to the EJ-10.
  6. The sound system audio output is connected to one of the EJ-10’s auxiliary inputs. Audio may be output from any of the following:
    • The line-level output (RCA jack) from the chapel sound system. This output is generally located on the left side of the pulpit, under the sacrament table, or on the clerk's desk.
    • A hard-of-hearing receiver.
    • An audio output jack on the front of the satellite rack.
  7. To have more control of the sound levels being transmitted, the sound system may be connected to the EJ-10 through a small mixing console. A small mixer and cabling kit can be purchased from Poll Sound (the cabling kit includes the EJ-R). The connecting building calls the transmitting building.
  8. After connecting, the “Telephone Switch ON-OFF” is turned “on”; this seizes the line, and the telephone may then be hung up. Note: This applies only to the EJ-10. No other equipment allows the transmitter to hang up the telephone and stay connected.

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Transmitting a Broadcast Using the EJ-R

EJ-R Device
  1. The person transmitting the broadcast locates an EJ-R box (shown in figure 3). Information on the EJ-R is available at http://www.emtechelectronics.com/products/multi-input-audio-adapters/ej-r/ (this site is not a Church-owned site).
  2. A non-toll-restricted telephone line is required; these are generally located in bishops’ and clerks’ offices and in the satellite equipment rack.
  3. The telephone base is connected to the telephone jack.
  4. The telephone handset is disconnected from the telephone’s base station.
  5. Using the telephone cord, the base station’s handset port is connected to the base station port on the EJ-R.
  6. Using an additional telephone cord, the handset is connected to the EJ-R’s handset port.
  7. The sound system is connected to the EJ-R.
    • To have more control of the sound levels, the transmitter can connect the sound system to the EJ-R through a small mixing console. A small mixer and cabling kit can be purchased from Poll Sound (the cabling kit includes the EJ-R); OR
    • The appropriate adapter cable for the sound system can be connected to the EJ-R. This will be either an-RCA-to-¼-inch mono phone or a mono-3.5-mm-mini-to-¼-inch phone; OR, an EJ-8 (crab box) can be used to adapt from the sound system output to the EJ-R.
  8. After connecting to the sound system, the power cord to the EJ-R is plugged in.
  9. The handset is hung up, and the receiving end calls the transmitting end to connect.
  10. After connecting with the receiving end, the handset can be set down, but not on the cradle (see figure 3, EJ-R), as this will disconnect the call.

 

For additional support, contact the Global Service Center.

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