Donor Check Errors

Procedures

If a donation is given to the unit leadership and an error is discovered during the recording of the donation in LCR or MLS, the donation should be corrected. There are two possible processes to correct the donation:

Unit Resolution

1. The unit leader or clerk should contact the donor to discuss the difference and make approved adjustments.
2. If the donor cannot be contacted, the unit leader or clerk should enter the amount of the check and for the categories he or she contributed to. For example, if a Tithing and Other Offerings form lists $100 in tithing and $50 in fast offerings, but the donor’s check is incorrectly written for $125, the donor’s fast offerings donation will be changed to $25, and tithing will remain at $100. Tithing will only be changed if there is not another category to adjust. Tithing will be the last category adjusted if there are other category choices.

If the unit does not recognize the error, then the Global Services Department (GSD) will make the correction for the unit.

GSD Resolution

1. The GSD corrects the donor’s donation record to reflect the amount written on the check and for the categories he or she contributed to. For example, if a Tithing and Other Offerings form lists $100 in tithing and $50 in fast offerings, but the donor’s check is incorrectly written for $125, the donor’s fast offerings donation will be changed to $25, and tithing will remain at $100. Tithing will only be changed if there is not another category to adjust. Tithing will be the last category adjusted if there are other category choices.
2. The correction will automatically be reflected in LCR. The donor’s donation for that day now shows $125 instead of $150.
3. Church headquarters will send a communication to the donor that explains the adjustment.

Note: The clerk of the local unit does not need to do anything to correct a check error.