Family History Center Support
The Family History Department (FHD) provides 24 x 7 support in multiple languages via phone, email, and chat, independent of the Global Service Center (GSC) under the public facing name of FamilySearch. This support is available for Family History Center staff, patrons, users of FamilySearch, and technology specialists.
Contact information can be found by clicking Get Help on familysearch.org, as illustrated below:
When calling for assistance with technology in a family history center, ask for Family History Center Support and you will be routed to the group dedicated to assisting with family history center needs.
