Frequently Asked Questions
The following are frequently asked questions about the Notes tool on LDS.org.
I don't see the Notes and Journal toolbar in the footer even though I'm signed in.
The toolbar appears only when you're viewing scriptures, conference talks, magazine articles, or lessons.
Why do I have to sign in so often?
To avoid resource overload on the servers, you're automatically signed out of the site after a period of inactivity.
Does Notes sync with Gospel Library on the iPhone and other mobile devices?
Yes, currently the highlights you make with Gospel Library content on the iPhone and Android devices do sync with Notes on LDS.org. However, the sync has not been completed for some other platforms, such as Blackberry.
Can I share Notes content with someone else?
No, currently you cannot share your Notes content. However, sharing will be added in a future release.
Why would I want to download an XML version of Notes?
The XML version is only for backup or restores. But this will also facilitate sharing when the feature is added.
Can I add cross-references or hyperlinks in my notes?
No, your Notes entries are restricted to text only. You can add a URL, but it won't be clickable.
I can't access Notes on LDS.org. I keep getting an error.
If you can't access Notes, try clearing your cookies and browsing history (or try another browser entirely) and attempt to sign in again.
Can I see a timestamp on Notes items?
Currently none of Notes items (bookmarks, highlights, or journal entries) have timestamps.