Step by Step

Online Donations—Canada

To make a donation, visit donations.churchofjesuschrist.org. For further support, clerks may contact the Global Service Center at 1-800-537-5932.

Getting Started

Donating online is an alternate method to contribute to the Church, similar to giving the donation to your bishop or branch president. Online donations will allow you to access your donation history in real time as well as print your own donation statements.

You can start using online donations to pay your tithing and other offerings by navigating to donations.churchofjesuschrist.org or by going to the My Account and Ward menu on churchofjesuschrist.org at the top right corner of the page. Click My Account and Ward and then the Donations link under the My Ward section. You will be prompted to use your Church Account username and password to access the system.

The Donation Process

Step 1: Make a Donation (donations.churchofjesuschrist.org)

To make a donation, click in the blank field and enter the donation amounts just as you would on a paper donation slip. For example, enter your tithing amount next to “Tithing.” With the field highlighted, enter the amount you want to donate. Repeat this step for each category in your donation. When you are finished, click Next Step.

Donating to the Ward Missionary Fund

Missionaries and their families make sacrifices to provide financial support for missionary work. They are asked to contribute a specified amount in support of missionary work. Nevertheless, contributions to ward missionary funds remain subject to the Church’s discretion and control and are not legally designated or earmarked for any particular missionary but are pooled to equalize funding for missionaries not supported by the General Missionary Fund.

To donate to the ward missionary fund, click Select a missionary.

  1. From the drop-down list, select the name of the missionary.
  2. Enter your donation amount in the blank highlighted field next to your selection.

Donating to the Missionary Fund of Other Wards or Branches

To donate to the missionary fund of another ward or branch, click Select a missionary and then click Missionary in Other Ward or Branch.

  1. Enter the ward or branch number, and click Continue. For help in getting a ward or branch number, click How do I get a ward or branch number?
  2. From the drop-down list, select the name of the missionary.
  3. In the blank highlighted field next to the missionary’s name, enter the amount you wish to donate.

Step 2: Bank Account

The first time you make an online donation, you will need to add a bank account. Donations are made using an electronic funds transfer (EFT) from your bank account.

To add your bank account, you will need to know:

  • Your account transit number.
  • Your financial institution number.
  • Your bank account number.

You can view this information on the bottom of your check or get it by contacting your financial institution. During the donation process, you will be directed where to enter the bank account information.

Help Center:

Add Bank Account

  1. In the Name Your Account field, enter a nickname for your bank account that will help you recognize the account.
  2. In the Transit Number field, enter your account transit number. Your account transit number is a 5-digit number located at the bottom of your check.
  3. In the Institution Number field, enter your financial institution number. Your financial institution number is a 3-digit number located at the bottom of your check.
  4. Enter your bank account number, a 7- to 12-digit number (do not enter spaces or dashes) also found at the bottom of your check.
  5. Enter your account number again for verification.
  6. If you want to make this account your default bank account, click the Make it my default account check box.
  7. Read the Authorization and Acknowledgment box, and then click the check box to authorize the pre-authorized debit agreement associated with your bank account.
  8. Click Save. You will return to the Select Account screen. Once the account you want to use is selected, click Next Step

Step 3: Review and Submit

On this screen, you can review and edit your donation and your bank account information before submitting the donation.

Edit Slip

To edit your donation, click the Edit button next to “Tithing and Other Offerings.” Make the desired changes to your donation slip, and then click Save.

Edit Bank Account

To change the bank account for this donation, click the Edit button next to “Bank Account.” Add a new account and click Save, or select a different account if you have more than one set up, and then click Next Step.

Submit

Once you confirm that your donation and bank account information are correct, click Submit to complete your donation.

PrintReceipt

After submitting, you can print a receipt of your donation. To do so, click Print Receipt. Click Done to finish.

Donation History (donations.churchofjesuschrist.org)

This page allows you to see all your donations, including those made in your current ward or branch as well as contributions made in any previous wards or branches you attended. You can view your donations for specific date ranges and categories, such as tithing, fast offerings, or the ward missionary fund.

Summary View

In Summary view, you can see and print a list of your donations for the current or previous year, or you can enter a custom date range. The list shows:

  • The date of the donation.
  • The source of the donation:
    • A donation at your ward or branch.
    • A donation at the Church Administration Office.
    • An online donation.
  • The status of the donation:
    • Processing—Your donation has been recorded and is awaiting submission to the financial institution for payment.
    • Completed—Your donation has been received and recorded and is now complete.
    • Reversed—Your donation has been reversed because of insufficient funds or for some other reason.
  • The amount of the donation.

Category View

In Category view, you can see and print a list of your donations by donation category for the current or previous year, or you can enter a custom date range. The list shows:

  • The categories you donated to during the selected time period.
  • The amount of the donations made in each donation category during that time period. For example, you can view and print the total amount of tithing and fast offerings you have donated since the first of the year.

Date Ranges

You can set custom date ranges by following these steps.

  1. Under “Select Date Range,” select Custom Dates.
  2. In the From field, select the desired day, month, and year from the drop-down lists.
  3. In the To field, select the desired day, month, and year from the drop-down lists.

To view the details of any donation, simply click the donation in the list. A familiar yellow donation slip will appear with the details of your donation.

Donor Statements

You can view and print donor statements applicable to your area.

Statement of Contributions

The Statement of Contributions will include all the contributions you have made during the selected period, regardless of country, currency, unit, or donation category. You can print a statement for the current or previous year, or you can select custom dates. To print a statement:

  1. Click Statement of Contributions.
  2. Under “Statement Options,” select Current Year or Previous Year, or select Custom Dates and enter a date range.
  3. Click Generate Statement.
  4. Select the statement you want to print from the list of generated statements.
  5. Click Print to print the statement. Your print options will depend on your browser and your printer.

Date Ranges

You can set custom date ranges by following these steps.

  1. From Statement Options, select Custom Dates.
  2. In the From field, select the desired day, month, and year from the drop-down lists.
  3. In the To field, select the desired day, month, and year from the drop-down lists.

Generated Statements

You can select statements you have generated yourself or statements the Church pre-generated for your convenience. To view and print a generated statement, click the name of the statement and then click Print. The statement will print as a PDF, using the print functionality in your browser.

Settings

In Settings, you will be able to review your name, member record number, email address, and other information specific to you. You will be able to change the settings for automatic email notifications, add or delete your bank account information, select whether or not your spouse’s name appears on donation slips and donor statements, allow your spouse to see donations made under your name, and decide whether your financial statements need to be printed by your ward.

Donor Details

The Donor Details section shows your name, address, ward or branch, stake or district, member record number, and email address. To make changes to your name, address, or assigned ward, branch, stake, or district, contact your ward or branch clerk. You can change your email address and preferred language through your Church Account.

Preferences

The Preferences section allows you to select whether to display your spouse’s name on donation slips and donor statements, to authorize your spouse to view your donations, and to print your own donation statements or have your ward print them for you.

To add your spouse’s name to donation slips and donor statements:

  1. Click the Display spouse name check box in the Preferences box.
  2. Click Return to Make a Donation. This option is only available if you entered this screen by clicking the help (?) icon next to your name on the donation slip. Otherwise, select one of the left menu options to exit Settings.

(NOTE: While your spouse’s name may appear on donation slips and statements, donations are recorded to individual membership records.)

To authorize your spouse to view your donations:

  1. Click the Allow spouse to view my donations check box in the Preferences box.
  2. Click Return to Make a Donation. This option is only available if you entered this screen by clicking the help (?) icon next to your name on the donation slip. Otherwise, select one of the left menu options to exit Settings.

Selecting this option will allow your spouse to view your donations when he or she logs in to the Donations page, and it will also generate donor statements for both spouses.

If you will print your own donation statements, click the My financial statements do not need to be printed by my Ward check box. If you do not check the box:

  • Your ward will print a year-to-date donation statement for you and give it to you before tithing declaration.
  • Your ward will print a donation statement or Official Tax Statement for you and give it to you in January.

To display the welcome screen each time you enter the Donations site, click the Display welcome screen when entering online donations check box.

Bank Accounts

The Bank Accounts section defaults to the account initially added. Click Add Account to add additional bank accounts. If you have more than one account, you may select a default bank account. Click the garbage can icon to delete a bank account.

Notification Preferences

The Notification Preferences section displays your email address and gives you the options of receiving email notifications:

  • When an online donation is submitted to the Church.
  • When an online donation is recorded in the Church donation records.
  • With updates and general information.

Answers to General Questions

How long will it take a donation to be withdrawn from my bank account?
Can I make a donation to the missionary fund of another ward?
If I make a fast-offering donation online, will the donation be available to assist those in need in my home ward or branch?
Can I use a credit or debit card to make an online donation?
What are the transit and financial institution numbers?
Will my bank charge me a fee to process an online donation?
Why doesn’t my spouse’s name appear on my donation slips?
Why can’t I see my spouse’s donations when I log in to the Donations page?
My son wants to make an online donation from his savings account. Is there a minimum amount he has to donate through an online donation?
Consistent with Church policy, our ward may have a fund-raising activity to raise money for youth activities such as Young Women or Scout camp. Can this money be donated online?
When I reviewed my previous donations, I noticed I made a mistake and put my donation in the Fast Offerings category instead of in Tithing, where I wanted it. Can I change a completed donation?
I would like to have my donation refunded. How do I do that?
If I make an online donation on December 31, when will my donation be officially added to my donation records?
Why can’t I set up a recurring donation using the system?
I have a question about one of my donations. Where do I go for help?
Why do I need to have a unit number to donate to the missionary fund of another ward or branch?
What is the minimum age required to make online donations?
I just submitted my donation request and noticed I made a mistake. How can I cancel my donation request?
I logged in to the Donations page for the first time, and I don’t see any of my donations listed. Where are they?
Where can I donate my tithing and other offerings online?
I’m concerned about security. Is my information secure when I make online donations?
Why do I see missionaries in the Ward Missionary Fund drop-down list who have been home for months?
Can I add a note or memo to my donation?