JustServe.org Privacy Policy (Updated 2015-09-09)


This Privacy Policy applies to this website, which is owned and operated by the Corporation of the Presiding Bishop of The Church of Jesus Christ of Latter-day Saints (referred to herein as “we,” “us,” and similar terms). This Privacy Policy is intended to be a general statement that describes how we collect, use, and process personal information you provide on this website or Internet applications (referred to as “sites”).

When personal information is requested, we adhere to the following privacy principles regarding how we collect, use, disclose, transfer, and store your information.

Privacy Practices

1. Information Collection. When you register an account on this site, post information, or take other similar actions, we may collect or obtain from you information including, but not limited to, your name, email address, and profile preferences.

We may also collect information your Internet device or web browser sends whenever you visit one of our sites, including an Internet Protocol address.

2. Use of Personal Information. We may use the personal information you provide to fulfill requests you make and to allow us to contact you to (a) seek your voluntary feedback on website features or content, or (b) help fulfill our site’s mission.

We may also use your personal information for internal purposes, including auditing, data analysis, system troubleshooting, and research.

In addition, we may use both the personal information you provided and the information your web browser sends (see section 9 below) in order to detect users who appear to be causing harm to our sites or in order to personalize users’ experiences on our sites.

If your information will be used for any purpose besides those outlined above, we will specifically inform you and obtain your consent, if legally required.

From time to time, we may also make you aware of options to opt out of using or opt in to use certain features.

3. Content Submissions. On this site you may volunteer and provide your own content and comments in selected areas for others to view. Content submissions are intended to be publically available and viewable by others (for example, projects or success stories in selected areas of our site). You understand that your content submissions will be made publicly available and shared with other third parties, and you give your express agreement at the time you register to allow such public sharing. We recommend that you use caution when providing content and avoid posting information that could cause harm or injury, or risk of harm or injury, to yourself or others.

Though we are under no obligation to monitor your content submissions, we reserve the right to do so at our sole discretion. We also reserve the right to block or remove any content we deem inappropriate, obscene, lewd, lascivious, filthy, violent, harassing, defamatory, libelous, tortious, illegal, threatening, or otherwise objectionable, regardless of whether it was intended to be private or public. Since we do not review all content submitted through every feature on every site, we cannot guarantee that we will be able to take protective measures in the event you provide content that discloses information about a person who is a victim of harm or abuse or is at risk of becoming a victim of harm or abuse.

When we become aware of content that we consider to be offensive or that could compromise the privacy of your personal or confidential information or that of another person, we will make a good-faith effort to block or remove such content.

4. Retention. We retain collected personal information and submissions for a reasonable period of time to fulfill the collection purpose and then delete it from our records, with the exception of limited historical information.

5. Access. We endeavor to maintain the accuracy of personal information and rely on you to ensure your personal information is complete and accurate. You may verify, correct, or remove your personal information through your registration profile where applicable.

If you experience problems with modifying or updating your personal information, you can contact us by sending an email to DataPrivacyOfficer@ldschurch.org. Upon receiving your email message, we will do our best to provide you with a response within 30 days. If we cannot honor your request within the 30-day period or cannot provide you access to the requested information, we will explain why.

6. Information Sharing and Disclosure. We regard your personal information as confidential and do not sell it to anyone. We do not share your personal information with other parties except in the following circumstances (or in other instances where we specifically inform you and obtain your prior consent):

A. Third-Party Providers. We may provide personal information to third parties for their use in performing internal functions on our behalf (for example, maintenance, security, data analysis, hosting, and so forth). In such instances, the providers will be contractually required to protect personal information from additional use (including for marketing purposes) or transfer in accordance with this Privacy Policy and industry standards.

B. Legal Requirements. We may access and disclose your personal information, posts, online chats, content, or other submissions to any website if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose your personal information and other information where we, in good faith, deem it appropriate or necessary to prevent a violation of our other agreements; to take precautions against liability; to protect the rights, property, or safety of the site, of any individual, or of the general public; to maintain and protect the security and integrity of our services or infrastructure; to protect ourselves and our services from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; or to assist government law enforcement agencies.

7. Protection of Information. We use technical and organizational measures to protect the personal information we receive against loss, misuse, and unauthorized alteration and to protect its confidentiality. We regularly review our security procedures and consider appropriate new security technology and methods. We also use current encryption technology to encrypt the transmission of data on our log-in pages. However, because we cannot guarantee the complete security of these encryption technologies, please use caution when submitting personal information online.

8. Third-Party Data. Where local law permits, you may submit personal information about someone other than yourself (in other words, a third party) in your submissions or through other features on the website. When providing personal information about anyone other than yourself, you must first obtain the other person’s informed consent if his or her consent is legally required.

If you or someone else has provided us with your personal information and you would like to request that it be removed or that we do not contact you, please follow the unsubscribe or opt-out procedures provided on the specific site, newsletter, email notification, or the like.

9. Passive Data Collection: Tracking Technologies, Cookies, and Analytics. When you visit any of our sites, our servers (using log files) or filtering systems may collect information that your web browser sends any time you visit our site. This information may include but is not limited to your browser type, your operating system, your language preference, any referring web page you were visiting before you came to our site, the date and time of each visitor request, and information you search for on our sites.

We and our third-party service providers (such as analytics providers) use technologies such as cookies, beacons, tags, and scripts. These technologies are used in analyzing trends, administering our resources, tracking users’ movements around our resources, and gathering demographic information about our user base as a whole to better understand how you use and interact with our website in order to improve your experience. We may receive reports based on these technologies by these service providers on an individual as well as an aggregated basis.

We may also share this information with our employees, contractors, service providers, and affiliated entities as defined in section 6 of this policy.

You can change your web browser settings to stop accepting cookies or to prompt you before accepting a cookie from the resources you visit. If you do not accept cookies, however, you may not be able to use some sections or functions of our resources.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

We use, and also third parties with whom we contract may use, HTML5 Cookies (Local Storage) to store content information and preferences.

Our website includes social media features, such as the Facebook button, and widgets, such as the “Share this” button or interactive mini-programs that run on our site. These features may collect your IP address and which page you are visiting on our sites, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with any of these features are governed by the privacy policy of the company providing it.

10. Policy Compliance and Questions Regarding the Privacy of Personal Information. We have a data privacy officer who helps ensure compliance with this Privacy Policy and answers questions about data privacy or security issues. This officer also helps educate Church employees concerning compliance. Inquiries concerning this Privacy Policy or the security of personal information that we process may be sent through email, fax, or mail to the following:

Email: DataPrivacyOfficer@ldschurch.org
Fax: 1-801-240-1187
Address: Data Privacy Office
50 E. North Temple St.
Salt Lake City, UT 84150-0018

11. Children's Privacy. We do not knowingly collect information from children under the age of 13 on this site.

12. Third-Party Links. We are not responsible for the privacy practices or content of any third-party sites. For your own protection, you should review the policies of other sites to ensure they meet your personal privacy expectations.

13. Future Changes to Privacy Policy. We regularly review this Privacy Policy and may change, modify, add, or remove portions as needed. If we change this Privacy Policy in ways that affect how we use your personal information, we will notify you here or in a notice on our home page prior to the change becoming effective. We will also update the revision date at the bottom of the Privacy Policy. We encourage you to check this Privacy Policy from time to time to remain informed of any changes.


Updated 2015-09-09