Frequently Asked Questions


What About:

Q. What is new or different about the new LDS.org?

Q. Why do we need a new LDS.org?

Q. Can I still get to the previous (old) LDS.org site?

How Do I:

Q. How do I get back to the home page of the new LDS.org site?

Q. Do I have to sign in to use the new site?

Q. Where can I create my profile for mormon.org?

Q. I want to sign in to my ward and stake directory, but a message is asking me for an LDS Account name and password. How do I get an LDS Account?

Q. If I have feedback or a suggestion to make the site better, how do I communicate that?

About Searching:

Q. What are the Recommended Results

Q. Why do Recommended Results appear for many search terms, but not for all?

Q. How do I search only the scriptures or only general conference addresses?

When Will:

Q. We’ve already set up our ward and stake calendar on the previous version of LDS.org. Should we wait until planning 2012 to use the new one?

Q. When will other language sites be available? What are the other languages that will be supported?

Where Is:

Q. Where can I find:


Frequently Asked Questions (and Answers)

What About:

Q. Can I still get to the previous (old) LDS.org site?

Yes, you can. Links to the old site are found in the following locations on the new LDS.org site:

  • On the home page, in the left-most column, there is a button that reads, “Go to Classic LDS.org.”
  • In the footer (at the bottom of every LDS.org web page), there is a blue button that reads, “Go to Classic LDS.org.”
  • From many specific content pages, there are links to the related sections on the prior website.
  • You can type classic lds.org in the search bar at the top of the page and then press Enter.

Q. What is new or different about the new LDS.org?

The new LDS.org website is new and different in seven ways:

  1. New purpose—The new site is focused on two key objectives:
    • Highlight and extend the words and ministries of the living prophets and apostles.
    • Help individuals and families learn, live, and share the restored gospel of the Savior.
  2. New structure—Whereas the previous site was a wonderful repository where Church departments made their information available to Church membership, the new site is both a repository and a communication channel.
  3. Improved searching and browsing—The previous site was built for ease of content management, giving Church departments the ability to control their separate sections of the website. The search engine capability was an “add-on” to that content management system. The new site is built within a very capable search and display engine, and we have made content management for Church departments the secondary consideration.
    • Leaders are able to easily access most of the applications they need without having to sign in to each application separately.
    • You can personalize and collect information and have it stored for you online.
    • You can access your ward and stake information.
  4. New signed-in, personalized access—Once you have signed in:
    • A new video player includes the ability to share videos with others.  
    • You can easily post links to content from LDS.org on your Facebook status or Twitter feed.
    • You can e-mail links to LDS.org content to your family and friends.
  5. New social media integration—From most pages of the new website, you can easily share the content with others.
  6. Mobile compatibility—The new LDS.org is compatible with the new Gospel Library mobile phone application.
  7. Worldwide language support—In addition to English, the new site will be provided in Cantonese, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, and Spanish.

Q. Why do we need a new LDS.org? 

The Internet has gone through tremendous changes since 2007, when the last major upgrade of the website took place. Primarily, the Internet has changed from an information tool to a conversation tool. Relationships are enabled by the information. The new website takes advantage of these enhanced abilities for people to share and participate together in learning, living, and sharing the gospel online.


How Do I:

Q. How do I get back to the home page of the new LDS.org?

To get back to the home page of new LDS.org, click the Church’s logo at the top of any page in LDS.org. (This is a common method in modern websites.)


Q. Do I have to sign in to use the new site?

No. The site is generally open for access by anyone. However, if you wish to access your ward or stake information, you need to sign in so we know who you are and how to direct you to the right ward or stake information. Leaders also must sign in to access confidential records and information on the Leaders site.


Q. Where can I create my profile for mormon.org?

You can create your personal profile at https://mormonorg.lds.org/profile/eng/.


Q. I want to sign in to my ward and stake directory, but a message is asking me for an LDS Account name and password. How do I get an LDS Account?

To establish your LDS Account, please have your membership number and date of birth and go to https://mormonorg.lds.org/profile/eng/, where you will click on Register here and then enter your membership number and date of birth as prompted.


Q. If I have feedback or a suggestion to make the site better, how do I communicate that?

At the bottom of most of the pages of the new LDS.org website, there is a light blue banner that you can click to leave feedback comments and requests.


About Searching:

Q. What are the Recommended Results? 

In addition to improved automated search results, the new LDS.org website offers a helpful feature called Recommended Results. Church-service missionaries and volunteers have carefully researched 1,000 of the most-searched terms on LDS.org. For each term, they thoughtfully selected at least 10 relevant and helpful links to a variety of resources from across all Church websites.

To see the Recommend Results, simply enter a word in the search box (or select one of the terms that appears in the auto-complete drop-down list), and five Recommended Results will appear in a highlighted box. To see all of the Recommended Results, just click on the Recommended Results filter. 


Q. Why do Recommended Results appear for many search terms, but not for all?

Since Recommended Results are hand-picked search results, they address only the most common search terms. Over time, more search terms will be included.


Q. How do I search only the scriptures or only general conference addresses?

To limit the scope of your search to include only certain content:

  1. Enter your search term in the search box and then press Enter.
  2. In the Refine Your Search column on the left side of the Search Results page, check the box to the left of the content collections you wish to include in your search. The search results will be filtered to include only the selected content.

When Will:

Q. We’ve already set up our ward and stake calendar on the previous version of LDS.org. Should we wait until planning 2012 to use the new one?

No. There is no reason to wait. Tools are provided that will allow ward and stake calendar information to be imported from the classic calendar and directory to the new LDS.org. These tools are available from the new calendar and directory.


Q. When will other language sites be available? What are the other languages that will be supported?

In addition to English, the new site will be provided in Cantonese, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, and Spanish. The rough schedule for the release of the new LDS.org in these languages is as follows:

  • English
  • Cantonese
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Mandarin
  • Portuguese
  • Russian
  • Spanish

Additional languages will be provided over time. Language pages, similar to those provided on classic.lds.org, will be made available on the new LDS.org site soon.

To select a language, click the Languages drop-down list found in the upper-right corner of each page. You will be taken to the home page of the language site.


Where Is:

Q. Where on the new site can I find:

General conference addresses?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Study column, click General Conference.

The scriptures?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Study column, click Scriptures.

Lesson manuals?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Study column, click Manuals.

First Presidency messages?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Study column, click Prophets and Apostles Speak Today.
  3. In the left navigation area of the page that appears, click First Presidency Messages.

Helps for my calling?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Service column, click Serving in the Church.
  3. In the left navigation area, click on the name of the organization in which you are serving.

The Church magazines?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Study column, click Magazines.

Family home evening resources?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Family column, click Family Home Evening Resources.

Church news and events?

  1. At the top of any LDS.org web page, click Menu.
  2. In the column titled The Church, click News and Events.

The Youth website?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Family column, click Youth.

Church handbooks?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Service column, click Serving in the Church.
  3. Click on the picture of the Church handbooks on the right side of the page, or in the left navigation area, click Handbook 2: Administering the Church.

My ward or stake directory?

  1. At the top of any LDS.org web page, click Tools.
  2. In the drop-down options that appear, click Directory.

My ward or stake calendar?

  1. At the top of any LDS.org web page, click Tools.
  2. In the drop-down options that appear, click Calendar.

Temple information?

  1. At the top of any LDS.org web page, click Menu.
  2. In the column titled The Church, click Temples.

Service opportunities?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Service column, click an option that matches the type of service you want to learn about.

The Church Directory of Organizations and Leaders (CDOL)?

Note: You must be a Church leader with proper credentials to access this section of the website.

  1. At the top-right corner of any LDS.org web page, click the Sign In link.
  2. Enter your user name and password. (If you don't have an LDS Account, you will need to sign up for one, then proceed to the next step.)
  3. At the top of any LDS.org web page, click Tools.
  4. From the options that appear, click Church Directory of Organization and Leaders
    OR
  5. Access from the Leaders site.

Missionary Online Recommendation System?

  1. At the top of any LDS.org web page, click Menu.
  2. In the Service column, click Missionary Service.

Places to Visit?

  1. At the top of any LDS.org web page, click Menu.
  2. In the column titled The Church, click Places to Visit.