Frequently Asked Questions


Camps:

Q. What are the camp standards?
Q. Can I reserve the camps for use by my family?
Q. What are the rules about campfires? Is there firewood available onsite?
Q. What about fireworks, firearms, or hunting at Church recreational properties?
Q. Can these properties be used on Sunday?
Q. Can I bring motorcycles or ATVs to use at camp? What about pedal bikes?
Q. Are pets allowed at Church recreational properties?
Q. Is there a curfew or “quiet time” while at camp?

Camp Reservations FAQs:

Q. Priority Schedule: Why can’t I make a reservation for next year?
Q. Questions about technical support?
Q. Where’s my camp? Or how do I enter the reservation application?
Q. How do I use this application if I do not have an LDS Account?
Q. Tutorials: How do I make a reservation?
Q. How are payments made?
Q. Why aren’t we being charged per person?
Q. How do I schedule a reservation just for the day?
Q. How many people can a camp hold?
Q. I lost my reservation when returning to step one in the application. What do I do now?
Q. How do I cancel a reservation?
Q. What are the policies for cancellations and refunds?
Q. What browsers are supported?

 

 


Frequently Asked Questions (and Answers)

 

Q. What are the camp standards?
We ask all who come to these Church recreation camps to observe the Church’s standards of personal conduct. This means dress and grooming should be modest, tasteful, and in keeping with LDS Church standards. Bathing suits should be one‐piece or modest tankini for women and girls and loose‐fitting, boxer‐type for men and boys. Also, coffee, tea, alcohol, tobacco, and substance abuse are prohibited. Please refrain from foul language, as well as music or behavior that is not in harmony with the respectful atmosphere that should be maintained on the property. We also ask each person who comes here to follow the highest standards of conduct—courtesy and kindness being the hallmarks of your conduct while here. (Back to top)


Q. Can I reserve the camps for use by my family?
Yes, families are welcome to use the camps during times when camps are open and not in use by organized Church groups. Camps are scheduled giving priority to LDS Church Young Women groups, then to other LDS Church‐sponsored groups, and lastly to families. The camps may be available to families for a fee based on group size and facilities needed. (Back to top)


Q. What are the rules about campfires? Is there firewood available onsite?
There may or may not be firewood at the campsite. Check with the camp manager or just bring your own firewood. You can build fires ONLY in approved campfire rings provided by the camp. You must attend to fires at all times. Make sure fires have been completely extinguished with water—and are cool to the touch—before leaving. Permission to have campfires is subject to change according to the local fire marshal’s directive at the time. Please check with the camp manager regarding current fire restrictions. (Back to top)


Q. What about fireworks, firearms, or hunting at Church recreational properties?
Absolutely no fireworks are permitted at Church recreation camps, even for special events or holidays. Firearms, BB guns, paintball guns, and other weapons are generally not permitted on the properties. Absolutely no hunting is permitted. There are a few camps that have ranges for archery and rifle shooting; these properties require advance permission and scheduling for you to bring these items. You must contact the camp manager to make arrangements. (Back to top)


Q. Can these properties be used on Sunday?
Generally camps are closed on Sunday unless approved by the host stake president and the person responsible for scheduling the camp. Persons staying through Sunday are invited to attend Church services nearby and engage only in activities that conform with the spirit of the Sabbath. Athletic fields, equipment, boats, and similar items are not to be used on Sunday. (Back to top)


Q. Can I bring motorcycles or ATVs to use at camp? What about pedal bikes?
Motorcycles or ATVs are not permitted at camp. All motorized vehicles must remain on designated roads and parking areas. However, many properties have paths suitable for pedal bicycles. Check with the camp manager for details. (Back to top)


Q. Are pets allowed at Church recreational properties?
No pets are permitted at Church recreation camps, even if they stay in your vehicle. (Back to top)


Q. Is there a curfew or “quiet time” while at camp?
As a courtesy to other campers and neighboring residents, all campers are encouraged to be at their campsite and observe a noise curfew from 10:00 p.m. until 7:00 a.m. For specific times or exceptions for special events, please contact the camp manager. (Back to top)


The following FAQs are specifically directed toward the new Camps Reservation Application:

 

Q. Where’s my camp? Or how do I enter the reservation application?
Please click here for step-by-step instructions on how to enter the reservation application. (Back to top)


Q. How do I use this application if I do not have an LDS Account?
You will need an LDS Account to use this application. Please visit http://tech.lds.org/wiki/LDS_Account for instructions on how to set up your account. (Back to top)


Q. Need additional help getting into the Reservations Application? Or while in the Reservations Application?

Technical Support

By phone at 1-800-537-5932 (toll free in the U.S. and Canada)

  • Option 1 for English
  • Option 2 for ecclesiastical leaders, including clerks and patriarchs, and general questions
  • Option 3 for all other questions and issues

 

By phone at 1-801-240-3500 (Salt Lake City area or outside the U.S. and Canada)

  • Option 1 for English
  • Option 2 for ecclesiastical leaders, including clerks and patriarchs, and general questions
  • Option 3 for all other questions or issues

 

By email at mlssupport@ldschurch.org. (Back to top)


Q. Priority Schedule: Why can’t I make a reservation for next year?

Here is a calendar for who can schedule a reservation and when they can start making reservations for the following year. This works in much the same way as priority reservation for college courses, where certain groups will be allowed a window of time to create reservations before other groups, though they will continue to be able to make reservations after this allotted window.

JulyStake YW presidencies may make reservations to their assigned camp
AugustWard YW presidencies may make reservations to their assigned camp
SeptemberStake YW presidencies may make reservations to any camp
OctoberWard YW presidencies may make reservations to any camp
NovemberStake and ward leaders may make reservations to their assigned camp
DecemberStake and ward leaders may make reservations to any camp
JanuaryAll Church members, including families, may make reservations to any camp within current year only

Click here for a visual representation of how this works.

Click here for callings that belong to each of these groups.

The purpose of this schedule is to allow the use of these camps first by Young Women groups and then by others. Please refer to the Purpose of Recreational Properties for more information. If, according to the schedule above, you should be allowed access a reservation application at this time and you can’t, please contact the Global Service Center at 1-801-240-HELP (4357).

Please note:

Only the leaders from each group (ward YW, bishops, stake YW, and YM) may authorize the transfer of funds from their unit’s accounts. Anyone is authorized to make a reservation for their own family using their personal credit card. (Back to top)


Q. Tutorials: How do I make a reservation?
Click here for a step-by-step tutorial on how to create a reservation. (Back to top)


Q. How are payments made?
This application has been set up so that all transactions occur using unit-to-unit transfers (which happen automatically between your ward, branch, or stake’s account and the chosen camp’s account) and credit cards (for family or other reservations only). Some camps are not yet able to handle this transaction stage. (Back to top)


Q. Why aren’t we being charged per person?
In an effort to make the camps more accessible to a wider range of people, the Church has decided that each camp will be reserved on a per campsite basis. This works the same way as reserving a campsite with the Forest Service or reserving a hotel room. (Back to top)


Q. How do I schedule a reservation just for the day?
The application currently cannot handle day-only reservations. Please contact the camp manager for directions. (Back to top)


Q. How many people can a camp hold?
You can view a camp's capacity at the left side of the first page in the application (as shown below); though a camp may be able to hold more than that, the number indicates the suggested capacity. In the application, it is possible to reserve a camp with a lower capacity than your expected attendance, but also realize that the camp managers reserve the right to reject reservations that are unreasonable. Please consult with your camp manager for special permissions.

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Q. I lost my reservation when returning to step one in the application. What do I do now?
The application assumes that you are going back to the first page because you would like to make changes, so it defaults all of the fields. Please plug in all of the values that you put in previously. Pay special attention to ensure that the correct dates are plugged into the application. For the rest of the pages, the application will remember all the information that you typed into the fields. (Back to top)


Q. How do I cancel a reservation?
Directly from lds.org/locations/camping, click on My Reservations. You can also access this link while in the application; click on View My Reservations.

 

OR

LDS.org Application

You can then select the reservation you would like to cancel. Then select Cancel Reservation.


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Q. What are the policies for cancellations and refunds?

• Reservations can be cancelled up to 60 days before check-in time to receive a full refund. No refunds will be issued less than 60 days before check-in time.

• If a camp needs to be closed as determined by camp management, a full refund will be made if the closure is before participants arrive. If the closure is after the participants arrive, the amount of the refund will be determined by camp management.

• If you are due a refund, the refund will be made through the payment method used when creating the reservation.

• Notification of all refunds will be made using the contact information provided when making the reservation (email or phone).

• The Church does not collect or store payment card information. We provide the link to Chase Payment Tech for the purpose of processing your payment. Your payment information will be processed in accordance with our privacy policy located at http://www.lds.org/legal/privacy.
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Q. What browsers are supported?

• Supported Browsers: Internet Explorer 9.0 on up, Google Chrome, Firefox, Other browsers may work
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